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EY Mask Pack - Green Tea

SKU EY-MP-GT
Price

$0.99

Quantity

    • We currently ship to all U.S. states, including Hawaii and Alaska.

    • We do not ship to U.S. territories outside the continental United States.

    • Orders are processed within 1-2 business days. Delivery typically takes 3-5 business days for the continental U.S. and 5-7 business days for Hawaii and Alaska.

    • Orders placed on weekends or public holidays will be processed on the next business day.

    • To ensure your security, we do not ship orders with incomplete or inaccurate billing information. Please ensure your billing details match your bank and card records.

    Delivery Method

    • Most orders are shipped using USPS. The specific shipping method and carrier
      may vary depending on the products weight, size, value, and destination.

    Shipping Fees

    • A flat shipping fee of $4.99 applies to orders under $35.00.

    • Orders of $35.00 or more qualify for free shipping.

    • Shipping fees may be subject to change during holidays, events and promotions.

    • Any changes to shipping fees will be communicated on our website or via email.

    Order Tracking

    • Once your order is shipped, you will receive a tracking number via email.

    • You can track your shipment through the USPS tracking service at
      www.usps.com.

    • If tracking information is unavailable after 48 hours, please contact our customer service team at kamsalvllc.info@gmail.com.

    Special Handling Items

    Some items sold by Kamsalv.com require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipping for these items is dictated by these regulations. At Kamsalv.com, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for understanding.

    • Orders are processed within 1-2 business days. Delivery typically takes 3-5 business days for the continental U.S. and 5-7 business days for Hawaii and Alaska.

    • Orders placed on weekends or public holidays will be processed on the next business day.

    • To ensure your security, we do not ship orders with incomplete or inaccurate billing information. Please ensure your billing details match your bank and card records.

    • Once your order is shipped, you will receive a tracking number via email.

    • You can track your shipment through the USPS tracking service at www.usps.com.

    • If tracking information is unavailable after 48 hours, please contact our customer service team at kamsalvllc.info@gmail.com.

    • A flat shipping fee of $4.99 applies to orders under $35.00.

    • Orders of $35.00 or more qualify for free shipping.

    • Shipping fees may be subject to change during holidays, events and promotions.

    • Any changes to shipping fees will be communicated on our website or via email.

  • Return Period

     

    • We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


    Refund Conditions

     

    • You will receive a full refund under the following conditions:

    • Received products are defective or damaged.

    • If you received the wrong products compared to what you ordered.

    • If it has been over 10 business days since your order was placed with no contact or explanation for the delay.

    • The ordered product is out of stock.


    Eligibility for Returns

     

    • To be eligible for a return, your item must be:

      • In the same condition that you received it.

      • Unused and in its original packaging.

      • Accompanied by a receipt or proof of purchase.

    Non-Returnable Items

     

    • We do not accept returns for:

      • Opened or used personal care products.

      • Sale items purchased during promotional events or marked as final sale (e.g., clearance, Black Friday promotions).

      • Items that show signs of tampering, improper use, or are not in their original condition.


    Damages and Issues

     

    • Please inspect your order upon delivery and contact us immediately at kamsalvllc.info@gmail.com if:

      • The item is defective or damaged.

      • You receive the wrong item.

      • We will resolve the issue promptly through refund or replacement.

    How to Start a Return

    1. Contact us at kamsalvllc.info@gmail.com to request a return.

    2. Include the following details in your email:

      • Order number.

      • Photos of the product(s).

      • Reason for the return.

    3. Once your return request is accepted, you will receive instructions on how and where to send your package. For defective or damaged items, we will provide a prepaid return shipping label. For all non-defective returns, customers are responsible for the shipping costs and may choose their preferred carrier for the return shipment.

    4. Items sent back without prior approval will not be accepted.

    Refund Process

    • Refunds will be processed within 10 business days of receiving the returned item.

    • If approved, the refund will be credited to your original payment method.

    • Please note that it may take additional time for your bank or credit card company to process the refund. If you have not received your refund within 15 business days after approval, please contact us at kamsalvllc.info@gmail.com.

Contact Us 

For any questions about shipping or returns, please contact us at kamsalvllc.info@gmail.com.

 

We’re here to help!

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